Making Role Plays More Effective

Role-play is a key component of effective training and development. Whether it be sales training, customer service training or many other topics, role-playing helps simulate real-life. But it is surprising how poorly most...

What makes a good leader?

Being a leader is not easy. The challenges, the demands, and the responsibilities can all be extremely taxing. While leadership does not come naturally to everyone, the good news is that...

Op2ma Breaks Global Barriers

Op2ma Pty Ltd., recently completed a global CSI telemarketing project to contact thousands of customers across ten Asian countries in their native language. The project involved collecting sales satisfaction data from...

Urban Science forms strategic alliance with Fusion Business Solutions

June 15, 2015 — Global automotive consulting firm Urban Science, based in Detroit, Michigan, is pleased to announce they have formed a strategic alliance with Fusion Business Solutions. Fusion, based in Australia,...

Fusion Business College launches Dealer Essentials Pack

The Dealer Essentials Pack is an online programme with more than 30 courses designed for all of your employees including sales, F&I, parts, service, and admin. Built from over 14 years...

Fusion Business Solutions takes 7th place in Fast Movers 2012

Fusion Business Solutions, based in Adelaide, was recently judged to be the 7th fastest growing company in South Australia, in 2012. The competition was organized by in-business along with BDO and was...

Fusion launches Op2ma UK in London

Fusion Business Solutions has launched Op2ma UK in London. The new software division is part of Fusion's long term strategic plan to meet the increasing demand for software solutions, particularly those...

Importance of Customer Service

Customers can be considered as the vein of any business. When relationship with them is kept smooth, it brings good impact on the stability and growth of the business. When clogged,...

Why Customers Don’t Buy

You have a fantastic product. You tried several marketing strategies to sell it. But still, customers don’t even buy the idea of buying your product. Why? Understanding why customers don’t buy...

Craig Rowney joins Fusion team

  Fusion Business Solutions are pleased to announce the appointment of Craig Rowney to their Consulting team. Mr Marc Brien, Managing Director of Fusion Business Solutions, described Craig’s experience as “comprehensive and significant”...